Complaints of ‘unprofessional’ postal workers lead to mandatory retraining
Man, if you’re too rude for New Jersey, you must be really rude. That’s the allegation against two postal workers in Cresskill, a situation that resulted in Congressional intervention. The two clerks treated customers so poorly that a petition was started that garnered 300 signatures and finally came to the attention of US Representative Bill Pascrell.
According to NorthJersey.com, Pascrell was given the petition at a recent town hall event and he promptly contacted US Postal officials. The petition complained about the “constant belligerence, unprofessionalism, an uncooperative nature, a lack of common courtesy, and disrespectful behavior" of the two clerks.
Pascrell told NorthJersey.com that after he contacted officials on the federal level, “they promised to help rectify the problem and informed our office certain employees are being subject to mandatory retraining before working with the public again.”
Patrons have told of incidents involving elderly customers getting berated for something as simple as asking for help filling out forms.
And while the mandatory retraining might help, some residents want stronger action: they want the clerks fired.
We’ll see if Rep. Pascrell can get better results. He represents the 9th Congressional District which covers northern Bergen County.
The post above reflects the thoughts and observations of New Jersey 101.5 talk show host Bill Doyle. Any opinions expressed are Bill Doyle's own.