Police Release Mall Shooting Video, 911 Calls

Police released videos and 911 calls Friday from several stores inside the Garden State Mall where 20-year-old Richard Shoop of Teaneck fired several shots from a gun modified to look like an AK-47 assault rifle before killing himself. No other injuries were reported during the Nov. 4 shootings.

Police outside Garden State Plaza during shooting (Fox 5 New York)

In surveillance video from inside the Paramus shopping center where Shoop fired shots before killing himself last week, a store employee can be seen ducking down and trying to close each of the store's four heavy glass doors, locking each at the bottom, before turning and scrambling toward the back of the store moments before a man dressed all in black and carrying a large gun walks slowly past.

In the videos, Shoop can be seen wearing a black motorcycle helmet, black clothing, black gloves and a backpack and carrying a gun as shoppers and mall workers scramble for cover.

Shoppers and store workers can be seen crowding at a store entrance and peeking around a door frame into the hallway of the mall before abruptly turning and hurrying back into the store, several clutching one another as they run. Video also shows the gunman walking at a normal pace through the mall corridors, and in one frame, exiting an elevator onto another floor.

Shoop's body was discovered in a back corridor, deep within a lower level of the mall in an area not accessible to the public. Investigators have said they don't believe the gunman intended to shoot anyone when he began firing at the ceiling and elsewhere inside the mall shortly before closing time.

Richard Shoop enters Garden State Plaza (NBC 4 New York)

Friday, police said they received so many 911 calls the evening of the shooting that they had to add 10 dispatchers to their staff of four in a matter of minutes and had to route some calls as far away as Hudson County, N.Y., and Pike County in Pennsylvania.

In call after call, dispatchers can be heard instructing callers who don't seem panicked but are clearly nervous to find a back room within a store or the most secure location available and lock themselves in until police come to get them.

One caller, reporting he has seen a SWAT team enter the mall and asking whether he should remain in place or try to escape, is reassured by a dispatcher that help is on the way.

"There are many, many SWAT teams," she tells him. "Just stay where you are until police come and get you. Probably half the state police department has sent help."

Another caller tells a dispatcher he became separated from his wife and newborn baby, who were in another store when shots rang out, and wants to get to her. He is told to remain in place, call his wife, and instruct her to stay locked in wherever she is.

Paramus Communications Coordinator Sean Benson said of the hundreds of calls the department received, most of them came from people inside the mall who were asking for information or instructions, or from family members seeking information about loved ones inside the mall.