Contact Us
Make My Homepage

State lawsuit claims company scammed customers

TRENTON (AP) — New Jersey officials say a Fairfield-based firm used high-pressure sales tactics to sell to customers and then made it difficult for them to get refunds.

Telebrand product Pocket Hose Ultra
Telebrand product Pocket Hose Ultra (YouTube)

State consumer affairs officials announced Wednesday that they have filed a lawsuit against Telebrands, which is known for its “As Seen on TV” products. It seeks restitution for customers and other penalties.

The five-count civil suit claims the firm scammed customers by aggressively pushing more expensive products, shipping and billing for products not ordered and using misleading advertising.

It also alleges that the company violated the terms of a 2001 agreement with the state that required it to comply with New Jersey’s Consumer Fraud Act.

“As demonstrated by its alleged actions, Telebrands cannot be trusted to do right by its customers or to even honor its own 2001 pledge to follow our consumer protection laws,” Acting Attorney General John Hoffman said. “We are bringing this action to end the abusive business practices that Telebrands allegedly is inflicting upon consumers.”

Telebrands said it was “confident” that the complaint could be quickly resolved.

The state is seeking restitution for the affected consumers, plus civil penalties and reimbursement of its investigative costs and attorneys’ fees.

The state’s Consumer Fraud Act provides for civil penalties of up to $10,000 per violation. But based upon Telebrands’ alleged violation of the 2001 consent judgment, the state is seeking enhanced civil penalties of up to $20,000 for each violation.

Subscribe to New Jersey 101.5 FM on

(Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)


Best of NJ101.5

Recommended For You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for New Jersey Insiders quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive New Jersey Insiders contests, events, coupons, presales, and much more delivered to you for FREE.