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NJ Consumers Have New Awareness Tools at their Fingertips [VIDEO]

It’s National Consumer Protection Week and the New Jersey Division of Consumer Affairs is offering new tools to empower consumers with information in the form of two handbooks and a video. 

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The Cyber Security Handbook, the Debt Collection Handbook and the Understanding Debt Collection Video are designed to raise awareness and protect consumers against fraud.

“As aggressive and unflagging as we are in our role of enforcing the laws that protect New Jersey’s consumers against fraud and abusive practices, we are just as committed to help consumers protect themselves through education and awareness,” said Attorney General Jeff Chiesa. “These new resources supplement the growing library of consumer awareness materials the Division of Consumer Affairs makes available on its website, as well as the very dynamic presentations our Consumer Awareness team holds throughout the year for thousands of New Jerseyans.”

The Cyber Security Handbook includes information on protecting everything that is potentially exposed to the Internet.  The Debt Collection Handbook and Understanding Debt Collection Video include important information for any consumers who owe money, or who have been contacted by debt collectors about money the consumer does not believe he or she actually owes.

“The new booklets and the new video provide practical information that every consumer can use for self-protection,” said Eric Kanefsky, Acting Director of the Division of Consumer Affairs.

Both booklets serve as companions to the FedUp Handbook which provides information on how to avoid common scams and offers consumer tips when purchasing a car or hiring a contractor.  It also raises awareness about investment and securities fraud among other topics.

Consumers who believe they’ve been cheated or scammed can file a complaint with the New Jersey Division of Consumer Affairs by visiting its website or by calling 1-800-242-5846 or 973-504-6200.

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