Contact Us
Make My Homepage

More workers choose email over phone calls

Fewer phones are ringing and more computers are beeping at workplaces nationwide. That’s because an increasing number of employees, especially millennials, are choosing to conduct their interactions through emails instead of phone calls.

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

New email message
New email message (Pavel Potapov, ThinkStock)

Sending a message through one’s computer or smartphone can certainly save workers time, resulting in an increased productivity rate for the office, but experts claim that emailing is only appropriate at certain times and with certain people.

“Sometimes, you really do need to talk to people,” said Barbara Pachter, author of the Essentials of Business Etiquette. “If I don’t know you, and all of a sudden you’re pitching me in an email, why would I want to connect with you?”

The interaction can definitely get off on the wrong foot if someone’s email style isn’t up to par. Pachter said many workers don’t pay close attention to their grammar and spelling, which can end up being an immediate turn-off for the email recipient.

“There’s lots of opportunities to make mistakes when you send email,” said Pachter, based in Cherry Hill.

Once a relationship is established, email can start guiding the conversations. After time, texting can even become a viable option.

Best of NJ 101.5

Recommended For You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for New Jersey Insiders quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive New Jersey Insiders contests, events, coupons, presales, and much more delivered to you for FREE.