A state official says "extreme force" against the bottom of an elevator door at Fenway Park may have led to the fall of a south Jersey down an elevator shaft last week.

Elisabeth "Lizzie" Scotland (Scotland Family)

He says it appears that "extreme force against the bottom of the door actually broke the fasteners and the metal backup safety system that held the doors in place."That created a gap through which the New Jersey woman fell two stories Friday night as they left the Red Sox game.

He said the door was "in perfect working order" during its last inspection in February.

"The Scotland family appreciates the many expressions of concern and support that have come from the Boston community and the Red Sox organization," said a statement released by Patrick Jones, a lawyer for Scotland's family, according to CBS Boston. "They acknowledge with gratitude the outpouring of love and support from their South Jersey community."