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Computer Woes Disrupt Service At MVC Offices

Officials say a system-wide computer problem disrupted service at New Jersey’s 39 Motor Vehicle Commission offices for about three hours on Saturday morning But it’s not yet known what caused the glitch.

Lodi office of Motor Vehicle Commission
Lodi office of Motor Vehicle Commission (Foursquare)

Motor Vehicle Commission Spokeswoman Elise Coffee tells The Record that the system went down around 8 a.m. Staffers immediately began working with the state Office of Information Technology to address the issue, and the system was restored shortly after 11 a.m.

The system problems left many MVC customers fuming. The newspaper reports that at least three police officers had to calm down a crowd of more than 100 irate customers at the Lodi office who were told they would not be able to get their place back in line when the computers were repaired.

 

“I know it’s not Disney World, but a little respect would be nice for the people who had to deal with the problem today,” Andrea Pass of Fairlawn told.

They were also unhappy that the agency did not extend hours past the regular 1 p.m. Saturday closing time.

(Copyright 2012 by The Associated Press.  All Rights Reserved.)

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