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A Helping Hand at Newark Airport

Newark Liberty International Airport just got a new customer service representative. But don’t ask her any questions.

Newark Airport
Matthew Peyton, Getty Images

Passengers will be greeted by an avatar unveiled by the Port Authority Friday.

The avatar, Liberty, will recite a 90-second script that answers frequently-asked questions, such as how to find baggage claim.

Liberty, who is named after Newark Liberty International Airport, starts speaking any time a person comes within 30 feet of the avatar.

The image of a smiling woman in a red vest is located in the international arrivals area of Terminal B.

The Port Authority is spending $180,000 to place the machines at Newark, Kennedy and LaGuardia airports as part of a six-month pilot project.

(Copyright 2012 by The Associated Press. All Rights Reserved.)

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